Instituto Superior Técnico

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FAQs Azure

1.  In the software list available in the Microsoft Azure for Teaching webpage, I can’t find the product I need. There’s only a few products. What can I do?

The list should include 160 products, including Visio and Windows 10. If you don’t see them, please fill in this Microsoft support form. The resolution will take 24 hours.

2. I am a user of this portal. How many Windows 10 installations can I have with the given key?

Several.

3. I’m a teacher and I just bought a new computer, without a Microsoft Windows licence. Can I legally install Windows 10, which was downloaded from this portal?

Yes, if the computer is used for your teaching or research activities. These activities are the main goal of the products made available on the portal to faculty, researchers or students.

4. I use the Azure for Teaching resources, but they expired. Can they be renewed?

No. When free credits are spent, and because the subscription is individual, you must upgrade the subscription and indicate the future payment method: https://docs.microsoft.com/en-us/azure/cost-management-billing/manage/azurestudents-subscription-disabled

5. I want to install Microsoft Project Professional 2019, so I downloaded the executable file from Azure, but the installation process has stopped.

This may have happened for multiple reasons.

Firstly, you must ensure that your Office key is active before trying to install any Microsoft product. To activate it, please follow the instructions on the Microsoft 365 page.

Secondly, considering that this version of Project Professional is no longer supported, please download the 2021 version and install using administrator privileges by selecting the option “Run as Administrator”.

Lastly, if the installation has stopped, and considering that the software is connected to Office365, please uninstall Office, reboot your PC and then install Project. Only after installing Project Professional should you install Office again. You must follow this order because Office is a more recent version and has the ability to detect other Microsoft products already installed on the device, although the opposite is not possible.

6. Is Microsoft Project Professional available for Mac?

Unfortunately, it is not possible to install Project on these devices, since there isn’t a version for this operating system.