Instituto Superior Técnico

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FAQs Azure

1. After Sign In at portal Microsoft Azure for Teaching i don´t find the product i need. There´s only a few. What can i do?

The list should show 160 products, including Visio and Windows 10. If you don´t see them, please fill in this Microsoft suport form. The resolution will take 24h.

2. I am a user of this portal. How many Windows 10 installations can I do with the given key?

Several.

3. I´m a teacher and just buy a new computer, without Microsoft Windows license. Can i legally install Windows deployed on this portal?

Yes, since computer will be used on your teaching or research activities. This activities are the main goal of the deployed products to teachers, researchers or students.

4. I use the Azure for Teaching resources. But they expired. Can be renewed?

No. When free credits are spent, as the subscription is individual, you must do its upgrade filling in the future payment method: https://docs.microsoft.com/en-us/azure/cost-management-billing/manage/azurestudents-subscription-disabled

5. I want to install Microsoft Project Professional 2019, so I downloaded the executable file from Azure, but the installation process has stopped.

This may have happened for multiple reasons.

Firstly, you must ensure that your Office key is active before trying to install any Microsoft product. To activate it, please follow the instructions on the Microsoft 365 page.

Secondly, considering that this version of Project Professional is no longer supported, please download the 2021 version and install using administrator privileges by selecting the option “Run as Administrator”.

Lastly, if the installation has stopped, and considering that the software is connected to Office365, please uninstall Office, reboot your PC and then install Project. Only after after installing Project Professional should you install Office again. You must follow this order because Office is a more recent version and has the ability to detect other Microsoft products already installed on the device, although the opposite is not possible.

6. Is Microsoft Project Professional available for Mac?

Unfortunately, it is not possible to install Project on these devices, since there isn’t a version for this operating system.