To simplify communication with the Técnico community, IT Services have a unit of user support, named User Support Center (NSU), whose mission is to support and enlighten users so that they can effectively use the services and applications provided by the SI.
To contact SI, the following contact methods are available:
Telephone
Campus Alameda:
+351 218 417 415 (ext. 1415) / +351 218 417 506 (ext. 1506)
Campus Taguspark:
+351 214 233 214 (ext. 5014)
Office hours
Services at Alameda
DSI central services are located at the main building of IST (commonly known as Pavilhão Central).
The IT Services of Instituto Superior Técnico provide in person assistance from Monday to Friday at the following times:
- 09:30 – 12:30
- 14:00 – 16:30
From November 20, 2023, services will close on Thursday afternoons
Outside this schedule, support will be provided by e-mail at si@tecnico.ulisboa.pt
Services at Taguspark
DSI services are located at the 1st floor of Block D, room 1.46.
The IT Services of Instituto Superior Técnico provide in person assistance from Monday to Friday at the following times:
- 09:30 – 12:30
- 14:00 – 16:30
Outside this schedule, support will be provided by e-mail at nit@tecnico.ulisboa.pt